About SaveOnElectric.com

SaveOnElectric.com gives you the power to choose an energy supplier and your own electricity rate. We check out and pre-approve the top energy companies for your commercial electric and residential electric needs, then we allow the most qualified electric companies to compete for your business. Easy. Convenient. And quick, because cheap electricity is a click away. Besides, what’s wrong with a little healthy competition to keep energy prices low and energy companies on their toes? Texas energy companies, New York energy companies, Pennsylvania energy companies, Illinois energy companies, and many other states are open for electricity and natural gas competition.

At SaveOnElectric.com, customers find the tools to compare and order competitive electric services. For both home and office, SaveOnElectric.com connects customers to a select group of pre-approved energy suppliers.

SaveOnElectric.com is completely independent and unbiased in our recommendations. We simply want to find the most competitive electric rates and natural gas rates for our customers. These pre-approved electric suppliers offer competitive electric rates and savings and deliver outstanding customer service. What’s more, SaveOnElectric.com recommends only those electricity providers that maintain consistent, honest pricing and strong business ethics and are financially stable.

SaveOnElectric.com is a service provided by Save On Energy, LTD.

Contact Us:

Save On Energy, LTD.
DBA SaveOnElectric.com
Providence Towers
5001 Spring Valley Road
Suite 1040 East
Dallas, Tx 75244

Electricity Basics

The Competitive Electricity Market

In the past, one company provided all parts of your electricity service (generation, transmission and distribution, and retail sales). With competition, these parts are separated into different companies.

Retail Electric Providers (REPs) / Electric Companies

With electric competition, Retail Electric Providers (REPs) sell electricity to you and handle customer service and billing. REPs compete for your business by offering a variety of different pricing options, renewable energy options, added customer service benefits, or other incentives.

Note: Not all areas of the state are open to competition. The Public Utility Commission (PUC) has delayed retail competition for customers of Entergy Gulf States, Southwestern Public Service Company, El Paso Electric Company, and AEP SWEPCO because the PUC has determined that there is not adequate competition in the wholesale electricity market for retail competition to work successfully in these areas. Electric cooperatives and city-owned utilities may decide whether their customers will have a choice of REPs. Customers in these areas should contact their electric cooperative or city utility for more information.

Smart Meters

Many Texans have, or soon will have a digital Smart Meter. These new electric meters offer advancements in the way we manage electricity use and offer many benefits over the current mechanical meters.

Reasons to Consider Switching

Millions of Texans have exercised their right to pick their Retail Electric Provider and a plan that is right for them. With a wide variety of electricity products and plans available in the marketplace, you may find a plan that provides you with significant savings or provides more certainty than your current plan. You may also want to consider switching to an electricity product that uses primarily renewable energy. Some Retail Electric Providers also have other value-added services like air conditioning maintenance, rewards programs, or other customer service benefits. However, switching may not be for you if you are happy with your current REP or are currently receiving service under a long-term contract. Start by asking yourself a few questions to decide if switching is right for you.

Questions to Ask Yourself

To decide if switching is right for you, answer the following questions:

1. Am I satisfied with my current Retail Electric Provider?
   If you are satisfied with the customer service and rates provided by your current Retail Electric Provider, then switching may not have much of an advantage for you right now. Even if you are satisfied with your current company, you may want to contact them to see if they have a different plan that could provide you with savings, allow you to lock in a price that would provide greater certainty, take advantage of other services or customer benefits or that uses renewable energy. Companies continually change their offers and develop new products in response to market forces, so you may want to check back with your REP several times a year to see if there is a better deal available for you.
2. Do I have a contract with my current Retail Electric Provider that includes a cancellation fee?
   If you have a contract with your current Retail Electric Provider you should call your current REP to ask about cancellation fees. Depending on the amount of any cancellation fee, you may want to wait until your current contract has expired before switching. In some cases, however, the savings you may be able to obtain by switching may be greater than your cancellation fee.
3. I am on an average monthly payment plan - will it continue if I switch to a different Retail Electric Provider?
   Your current balance will not transfer to your new Retail Electric Provider when you switch. If you owe your current REP money due to an average payment plan, you will have to pay the unpaid balance as part of your final bill with your current REP once you switch. However, all REPs are required by the PUC to offer a level or average payment plan to customers who are not currently delinquent in payment. You are most likely to owe money on your average payment plan during the summer months. Make sure you obtain your current balance prior to switching so that you know what to expect.
4. Will I have to pay a deposit?
   Depending on your history of paying your utility bills on time, a new company may charge a deposit that could be more than what you might save by switching, although you will get that deposit back from your provider in the future, with interest calculated at a PUC approved rate. Deposits can be waived or paid in installments in some circumstances. Ask the Retail Electric Provider you are considering for more information.
5. What if I miss a payment?
   Any Retail Electric Provider may disconnect your service for non-payment after providing you with notice. In some cases, your REP is required to offer you a deferred payment plan. If you have problems paying your electric bill on time and your current REP has been willing to work out a payment plan with you, be aware that a new company may not be as flexible when you miss payments.
6. Is there a cost to switch providers?
   No, there are no costs to Retail Electric Providers. However, if you want to switch to your new REP before your next scheduled meter reading, you may be charged a fee for a special meter read to enable the switch. You may also need to post a deposit with your new REP or pay a cancellation fee or any remaining balance on a payment plan to your old company.
7. How can I tell if my REP is financially stable?
   The PUC has compiled information regarding the business operations and financial qualifications of retail electric providers providing service to residential and small commercial customers. Links are also provided to mailing addresses and other contact information for the companies, as well as to the most recent amendment to the companies' certifications that provide additional background on the companies. Please note that the financial information represents the minimum requirements that current PUC rules require of all providers. You may be able to obtain additional information directly from the companies.

The Switching Process

Switching is simple

Once you've decided which company and offer is right for you, switching is simple. Just contact the Retail Electric Provider you’ve chosen and tell them you'd like to switch, or sign up on their web site. They’ll send you a “Terms of Service” agreement, which is your new service contract. Review it carefully because after you receive it you'll only have three business days to cancel without penalty, if your Terms of Service provides for a penalty. You will also receive a postcard in the mail telling you that the switch request has been received and processed and will tell you how to cancel the switch.

When will my switch occur?

Your new electric service plan will take effect within seven business days from the time you select a new provider.

Uninterrupted service

Rest easy – switching providers will not interrupt your electricity service. All that changes is the company that sells you power, not the company that maintains the poles and wires that deliver electricity to your home or business. The reliability of your service will not be affected by your choice of provider, and if a power outage occurs for any reason, your service will still be restored just as before regardless of which company you’re with.

 SOURCE:    Public Utility Commission of Texas